Caroline Lloyd

School of Social Sciences, Cardiff University
Collaborator, Digital Futures of Work

Professor Lloyd’s research expertise focuses on skills, work organisation and labour markets, with a particular interest in international comparative studies. She jointly wrote the books Low Wage Work in the UK and Skills in the Age of Over-Qualification: Comparing Service Sector Work in Europe. Her current research projects explore the use and impact of digital technologies in the workplace in the UK and Norway.

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Blog | June 30, 2022

Digital skills in lower skilled jobs

Workers in lower-skilled jobs are often seen as particularly vulnerable to automation as well as more likely to struggle with new digital skill requirements at work. With widespread concerns of growing digital skills shortages, and even a ‘digital skills crisis’, policy discussion focuses on ‘future proofing’ the workforce by retraining